Terms and Conditions

Terms and Conditions for Reima Lab community


These Terms and Conditions written on this webpage shall manage your use of Reima Lab Website, accessible at https://reimalab.cmnty.com/. 

Reima Lab is an online community that is managed by Reima and powered by community platform CMNTY Corp. 

Reima Lab is mainly accessible for Reima Friends members and ReimaGO mobile application users through registration form. One becames a member of the Reima Lab community aftrer filling the regisrtation form, confirming his/hers email address and accepting these Terms and Conditions. 

These Terms and Conditions will be applied fully and affect your use of this Website. By using this Website, you agreed to accept Terms and Conditions presented here. You must not use this Website if you disagree with any of these Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights

Other than the content you own, under these terms, Reima Oy and/or its licensors own all the intellectual property rights and materials contained on this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Research activities

Members of the community will be invited to participate in various research activities related to Reima’s services and products. Invitations will be sent to members mainly via email and they can participate in activities by logging in to this Website by using their username and password. 


Only a member of the Reima Lab community can participate in community's activities. Participation in activities is voluntary. The answers are expected to be truthful and based on the member's own experience and opinions. Each member is responsible for making sure that their answers/comments aren’t offensive (for example do not contain swear words or racist expressions).

Compensation for participation

Reima Oy compensates members for their participation with points they can earn by completing profile information, questionnaires, polls or other activities in the Reima Lab community. The amount of points a member can earn will be informed for each activity or task separately. With these points members can buy items in the "Use points" section. Items that members can buy are lottery tickets to monthly draws for vouchers to Reima Oy's web store at www.reima.com. They may include vouchers for a certain euro amount or/and percentage discount vouchers. Winners will be drawn in the beginning of each month - except of July months when there will be no prize draw - (starting from November 2018) among all who have purchased at least one lottery ticket the previous month. Items may also be physical products, third party gift cards or any other form of compensation. Each item will have a predefined price. Some items might have a limited availability due to member's location or item quantity. In case of product rewards, we can’t guarantee their availability at all times. When product rewards are sold out, they will disappear from Rewards shop.

Reima Oy reserves the right to add and delete items, edit the prices, quantities and lottery draw frequencies and rules at any time without further notice.


You are specifically restricted from all of the following:

  • publishing any Website material in any other media;
  • selling, sublicensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being accessed by you and Reima Oy may further restrict access by you to any areas of this Website, at any time, in absolute discretion.
Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Terms and Conditions, "Your Content" shall mean any audio, video, text, images or other material you choose to display on this Website.

The community members’ answers/comments will be handled confidentially and their contact information will not be shared with a third party.  The members do however give Reima the right to merge their answers with the pre-existing customer data (e.g. name and contact information) to help improve Reima’s customer service.  The information shared in the Community will only be used for analyzing and profiling Community members, so that Reima can choose suitable members to participate in any given Activity.

Your Content must be your own and must not be invading any third-party’s rights. Reima Oy reserves the right to remove any of Your Content from this Website at any time without notice.

Personal information

By accepting these rules, you consent that Reima Oy may collect and process information you submit to this Website.

The terms and conditions and information about the registrar, their representatives, personal information collected, information about the processing of this data and member’s rights in relation to the collected information about a member can be found under ”Privacy Policy” in the Website footer. The members are responsible for making sure that their contact and personal information is up to date. The information collected in the Community will be held for the length of the Community at the longest.

Usernames and passwords

A personal username and password are required for participating in the community. Each member can choose their username and password when signing in to the community for the first time and can be changed under the “Profile settings” section in the community. Each member is responsible for the safe keeping of their login details.

No warranties

This Website is provided "as is," with all faults, and Reima Oy expresses no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Reima Oy, nor any of its officers, directors and employees be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Reima Oy, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Termination of membership

Participation in the online community is voluntary and members can terminate their membership at any time without additional justification. 
The membership can be terminated under the “Your Profile” section's "Sign off" tab in the Website. After the membership has been terminated all of your account info, including your profile and any content you added will still be kept. Contact your community manager via private message within the community or by emailing to reimalab@reima.com if you'd like to get your data deleted.

Reima has the right to terminate a membership if the member has not participated in any Activities during the last 6 months, if the user account is suspected of being misused by a third party, or if the member has broken these Terms and Conditions.


Reima Oy reserves all right to amend the Terms and Conditions of the Reima Lab Community. The Terms and Conditions for the Community are available in the Community and members will be notified of possible changes on the Community pages as well. 


You hereby indemnify to the fullest extent Reima Oy from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.


If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Reima Oy is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.


The Reima Oy is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms and Conditions constitute the entire agreement between Reima Oy and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of Finland, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Finland for the resolution of any disputes.